Twig

Twig AI, created by Teamsync Software Inc., is a powerful tool designed to expedite and enhance customer support agent responses. This sophisticated artificial intelligence software scans through extensive company documentation, knowledge bases, and past support tickets to provide agents with accurate and well-cited recommendations. Moreover, with sentiment analytics, Twig AI can help agents detect potential risks in responses. Finally, Twig AI seamlessly integrates with favorite documentation and knowledge base products while automatically anonymizing any Personally Identifiable Information (PII) data.